Update 8/18: We are experiencing network difficulties and service to our phones and email has been interrupted. We are working to restore as quickly as possible. We apologize for the inconvenience! Check back here for updates.
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8/18: Scan tag access has been restored at acac Crozet and Pantops. Members are once again welcome to use these clubs for their workouts.
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The Albemarle Square Aquatics Center will be closed from Monday, August 20 – Saturday, August 25 for yearly maintenance. Members are encouraged to use the Waterpark or acac Downtown during this time. Click here for more information.
Albemarle Square Service Star of the Month: Jamie G.!
Albemarle Square Service Star of the Month: Jamie Gilliam!
“Congratulations Jamie Gilliam for being selected as the August Service Provider of the Month! Jamie has been a team member working solely in Member Services for 1 year and 4 months. In that time, she has been lovingly been considered 1/2 of the ‘dynamic duo’ providing top notch customer service to ensure that all members and guests are welcomed and made to feel special during their visit. Jamie has worked especially close with the members of the Senior Aquatics program learning each by name in order to assist them when checking in.
Here is what members are saying about Jamie:
‘There is no equal! You have staff like Jamie who think hard and think smart to retain members commitment to acac. She is an invaluable asset.’
‘Seeing Jamie’s smiling face at the reception desk is always a welcome start to a gym session.’
As her manager, I am so grateful to have Jamie and her high level of commitment to this team and overall customer service on display daily. She embodies the core values that acac stands for. Congratulations, Jamie!”