MD Clubs Reopening FAQs

We are excited to announce that fitness clubs have been included in Phase 2 of Governor Hogan’s plans to re-open Maryland. As of June 19, all Maryland acac clubs are permitted to open with limited occupancy, subject to a number of guidelines and rules designed to help clubs operate as safely as possible. We are thrilled to announce that our Timonium and Germantown club locations will be re-opening our doors to members on Friday, June 19. acac Hunt Valley will re-open on Saturday, June 20.

The team at acac has been actively monitoring and preparing for the safe and effective re-opening of our clubs. With continual review of the recommendations from state and local health officials, the CDC, and our Emergency Response Team, we have put into place a comprehensive plan that meets or exceeds all guidelines set by the state of Maryland for a safe return to exercise. For more information on our plans to re-open, and answers to your questions including our new safety and sanitation protocols, please read below.

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ACAC Timonium
Soft Opening: Friday, June 19 from 5:00pm – 8:00pm
Club Hours: Monday – Friday, 7:00am – 7:00pm | Saturday – Sunday, 8:00am – 3:00pm
Kids Zone Hours: Monday – Saturday, 8:00am – 1:00pm
PREP Area: check in on main side only; masks required in this area at all times (even during exercise).
Available Services:
Outdoor Group Exercise Classes (through June 30), Indoor Strength and Cardio, Indoor Aquatics, Warm Water Pool, Indoor Group Exercise Classes, Kids Zone
Unavailable at this time: Café, Hot Tubs, Steam Rooms, Saunas, Locker Room Showers, Bath Towel Service

ACAC Hunt Valley
Opening: Saturday, June 20 at 8:00am
Club Staffed Hours: Monday – Thursday, 8:00am – 4:00pm | Friday, 8:00am – 1:00pm  
Available Services: Strength and Cardio, 24/7 Member Key Tag Access
Unavailable at this time: Locker Room Showers, Bath Towel Service, Group Exercise Classes

ACAC Germantown
Soft Opening: Friday, June 19 from 5:00 – 7:00pm
Club Hours: Monday – Friday, 7:00am – 1:00pm & 4:00pm – 7:00pm | Saturday – Sunday, 8:00am – 3:00pm
Kids Zone Hours:
Monday – Sunday, 8:30am – 12:30pm
Masks required at all times (even during exercise).
Available Services: Indoor Group Exercise Classes, Indoor Strength and Cardio, Indoor Aquatics for Exercise, Limited Locker Availability, Café (house charge only), Kids Zone childcare
Unavailable at this time: Hot Tubs, Steam Rooms, Saunas, Warm Water Pool, Locker Room Showers, Bath Towel Service, Family Swim, Racquetball, Basketball, Pickleball (Coming Soon)

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MD Club Re-Opening FAQ

Q: How many members can be in the club at a time? How is acac going to manage capacity?
A: Each club will operate with modified capacity based on county guidance. You can check your club’s capacity prior to leaving your home at acac.clubautomation.com/capacity-status.

Q: When is Kids Zone opening?
A: ACAC Germantown Kids Zone is now re-open for use. Timonium Kids Zone will reopen Monday, July 6!

Q: Is towel service available?
A: Hand towels are available for member use, but bath towel service may not be available at your club location.

Q: Do I need to register for classes?
A: Due to limited capacities, all group exercise classes will require pre-registration. Registration opens 25 hours in advance. Please register online or using the acac app (instructions below).

Q: Do I need to wear a mask?
A: Wearing of masks or facial coverings is required by all member-facing acac team members.
In Baltimore County: Members are required to wear masks indoors when not exercising and are encouraged to wear them at all times. For your safety, on the p.r.e.p. side of the club, masks will be required at all times, even during exercise.
In Montgomery County: Masks required at all times (even during exercise). 

Q: How is acac going to clean the club?
A: acac has developed extensive cleaning protocols and acquired all necessary cleaning agents to thoroughly clean the club daily. All details of our new cleaning procedures and processes can be found at acac.com/clean.

Q: What screening precautions are in place?
A: Members and team members with a temperature reading of 100.4 or higher and/or failing any of the Cleared for Entry screening questions related to signs/symptoms of COVID-19 may not return to acac until he/she has documented permission from his/her doctor stating that he/she does not present a risk for transmitting COVID-19.

Q: How will acac maintain physical distancing?
A: All class capacities will be reduced to provide for 10 feet of distance between members. Cardio equipment and strength equipment will be distanced as needed or removed from service.

Q: What restrictions remain for indoor pools?
A: Indoor aquatics centers are available for member use. All swimmers should maintain ten feet of distance at all times from other swimmers and follow club protocol regarding safety. At acac Germantown, 1 member maximum may use a lap lane at any one time.

Q: Are there parts of the club that will not reopen?
A: Hot tubs, steam rooms, & saunas must remain closed according to local health guidelines. Locker rooms will remain open for changing and restroom use only (no showers or towel service).

Q: How can acac support those who have underlying health conditions?
A: Virtual and outdoor class offerings are included with membership and are a great way to exercise for those concerned about indoor activities.

Q: How can I reactivate my membership?
A: Simply email accountsupport@acac.com or come by the club to activate your membership.

Q: How can I start using remaining sessions on my account?
A: Any sessions remaining on your account will be there when you return and you can begin using them when you are ready.

Q: Are there any changes to the guest policy?
A: For the safety of our members, acac is not allowing guest access to the clubs at this time.

Q: How will acac deliver group exercise classes?
A: Group Classes will be delivered in several formats: inside and virtual. Simply pick the right type of class for you when you are ready to get started. Updated group exercise schedules can be found at acac.com/group-exercise and register through member portal or app (instructions below). For virtual class registration, please visit: https://virtualhealthpartners.com/acac.

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ACAC APP / ACCOUNT HELP

• How to access the acac member portal

• How to download the acac app

• Other questions? Need account help? Email us at acacmembership@acac.com