acac Member and Guest Policies and Procedures

Below are general policies for acac Fitness and Wellness Centers. Individual club locations may have additional and/or more specific policies. acac reserves the right to change club policies and procedures at any time.

Club Closings / Inclement Weather

Club closings are communicated to members via email, Facebook, and the acac website.

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Incidents / Accidents

In the case of an unusual incident or an accident, please notify the Site Manager or Manager on Duty. In the event of an incident or accident outside of staffed club hours, please contact EMS as needed and notify the Site Manager or General Manager.

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Personal Belongings

acac encourages all members and guests to secure personal belongings. Lockers are available for day use only unless the member has entered into a locker rental agreement (available at select clubs). Do not leave valuables in plain view in your vehicle, and always lock your vehicle. acac is not liable or responsible for lost, stolen, or damaged personal items, whether from lockers, vehicles, or other locations on acac premises.

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Proper Attire

Members and guests are expected to wear proper attire when using acac facilities and participating in programs. acac management reserves the right to determine whether a member’s or guest’s attire is appropriate. Please see a team member if you have any questions.

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Cell Phone and Other Mobile Devices

Cell phones and other mobile devices may not be used in the locker rooms. The use of cell phones or other devices to take photos or videos is also prohibited in the acac Kids Zone.

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Solicitation

Solicitation of acac members, team members, and guests is prohibited unless prior permission has been given by acac management.

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Changing Facilities

acac offers a variety of changing/bathroom facilities. Assisted changing rooms/bathrooms are available for individuals and families needing assistance and/or privacy. Children over the age of three are not permitted in locker rooms of the opposite sex. Gender neutral changing areas and lavatories are available in our flagship locations. For acac sites not offering a private changing/bathroom area, we ask that transgender members and guests use the facilities of the gender with which they identify.

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Training

Members and guests may not engage in training/instructional activities at any acac site with anyone other than an acac team member, regardless of whether or not compensation is exchanged for the training.

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Use of Group Ex Studios and Equipment

Members may use the group studios, including the cycle studio, for individual activities when the studio is not scheduled for a class or other organized acac activity/event. acac prohibits the operation of studio sound systems by members and guests at all times. Pilates studios are reserved for the use of acac members and guests with an instructor or trainer present.

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Smoking and Drugs

acac is a tobacco-free facility, which includes but is not limited to, smoking, chewing tobacco, and vaping. acac prohibits the use of illegal drugs on premises. This includes indoor and outdoor facilities, such as the parking lots. Anyone who is under the influence of drugs is prohibited from using services and equipment or participating in programs at acac.

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Alcohol

Select acac clubs serve beer and wine during designated hours. Consumption is only allowed in designated areas. Alcohol consumption is limited to alcohol purchased and/or distributed onsite through acac. Anyone who is under the influence of alcohol is prohibited from using services and equipment or participating in programs at acac. acac reserves the right to card anyone wishing to purchase alcohol and will not serve alcohol to intoxicated individuals.

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Firearm Policy

Law enforcement officers are permitted to carry firearms on acac property and the firearm must be on their person at all times. Open carry is restricted to on-duty law enforcement officers. acac members and guests who are not law enforcement officers are prohibited from carrying firearms on acac property. Failure to comply with any or all of the above criteria may be used as grounds for termination of membership.

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Animals

acac members and guests may not bring animals into the facility. Service animals are welcome. Service animals must remain with their owner when onsite. acac team members cannot be responsible for watching or feeding service animals. acac is not responsible for animals in vehicles parked in acac lots. Animals in vehicles should be secured and unable to exit the vehicle without assistance from the member/guest.

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Youth Cardio Policy

acac members ages 9 to 12 are welcome to use club cardio equipment with active adult supervision. Particular care and supervision is recommended for children using select motorized cardio equipment. Prior to first equipment use, we suggest children participate in a complimentary equipment orientation session with a trainer. Members ages 9 to 12, with active adult supervision, may also enjoy group exercise classes. BodyPUMP and kettlebell classes are reserved for members ages 13 and older. 

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acac Outdoor Waterpark (Charlottesville, Midlothian, West Chester)

Youth members ages 10 and older may enjoy the acac Waterpark without onsite adult supervision. Guests ages 13 and older may enjoy the acac Waterpark without onsite adult supervision.  In the event the Waterpark closes unexpectedly due to inclement weather, children without an adult onsite may be brought to the club’s Kids Zone. If the Kids Zone is not open or there is no Kids Zone on the property, the unsupervised children will be brought to the Manager on Duty. Children will be asked to call a parent to pick them up with 30 minutes. Please make sure your child knows how to reach you during their Waterpark visit. In the event of an unexpected closing, children should be picked up promptly from the facility. While acac is committed to creating a safe environment for all members and guests, acac is not responsible for monitoring and ensuring the continued presence of your child at the Waterpark. Therefore, if your child leaves the Waterpark/property, acac is not be responsible for his or her safety.

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Guest Policy

Looking to bring a guest? Visit this link or contact your club for rates & more information.

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Kids Zone Policies

Check out all of our Kids Zone policies by visiting this link.