The ACAC Standard

our commitment to the highest level of cleanliness and safety

At acac, we have been working tirelessly on a comprehensive strategy for keeping our clubs, team members and members healthy and safe in a changing environment.  This includes consulting state, federal and local guidance for best practice safety standards. This plan builds upon acac‘s already recognized high standards of health, safety, and cleanliness – and takes them to the highest level.


    ACAC routinely ranks in the top 5% of national health club cleanliness – a statistic we work hard to earn every day! We will be enhancing our already-thorough cleaning procedures to ensure the club is sparkling clean and free of pathogens.


    Club capacity, hours and amenities may be limited with your safety in mind. Your cooperation is appreciated to help all our members safely enjoy our services!


    Policies on physical distancing, personal protective equipment and sanitation procedures meet or exceed all recommended state and local health guidelines.





Member Best Practices

Watch below for our suggested — and sometimes required — best practices while in the club.


Cleaning & Sanitation

  • During club closings in March, all acac locations received an Electrostatic Disinfecting procedure to thoroughly remove any traces of viruses, bacteria or pathogens. More information can be found here.
  • In addition to existing continuous cleaning protocols, all clubs will perform a rigorous, deep-cleaning of the clubs nightly.
  • We will be asking all acac team members to support these rigorous cleaning protocols.
  • Members will be required to wipe down equipment before and after use, including group exercise equipment.
  • EPA registered, hospital-grade cleaning solutions are being used by team acac to disinfect all high-touch surfaces.
  • All clubs will feature AirPHX filtering devices proven to kill microbes in the air and on surfaces in as little as 60 minutes in a radius of 100,000-150,000 cubic feet.
  • Personal trainers and group exercise instructors will take active oversight into the sanitation of client and member equipment.


Sanitizing Stations

  • Members will be asked to use hand sanitizer when entering the club and frequently throughout their visit. The hand sanitizer solution exceeds CDC’s requirements for eliminating germs.
  • Members will be asked to use anti-septic sanitizing wipes on equipment before and after use. Wipes are available in a variety of locations on the fitness floor.


Medical Screenings

  • Members and team members will be required to complete a mandatory medical screening before each club visit to confirm they are not experiencing symptoms of COVID-19, nor have they come in contact with someone who is experiencing symptoms.
  • Members and team members will have body temperatures taken prior to entering the club via touchless thermometers. Per CDC guidelines, individuals with a body temperature greater than 100.4 degrees, or local guidelines, will not be permitted entry into the club.


Limited Club Capacity

  • acac club locations may be operating at a limited capacity in accordance with physical distancing guidelines.
  • Several available services will require advanced registration through the acac member portal or app. Need account help? See documents below to get started.
  • Bath towel service, use of water fountains, showers, etc. may be limited at your club location for your safety.


Personal Protective Equipment

  • Team members will be required to wear face masks at all times when on duty in member-facing roles.
  • Face masks are strongly encouraged – and may be required – by members throughout the club. Please refer to your local club guidelines for more information. 


Temporarily On Pause

  • Pay attention to signs and in-club messages regarding availability of certain amenities. Select areas may remain off-limits due to governmental guidelines.


Contactless When Possible

  • Scanners will be placed on the membership desks for touchless check-in.
  • For convenience and to minimize contact, members will be asked to use their credit card on file when making purchases at the acac Logo Shop and acac Café. Cash will not be accepted.


Physical Distancing

  • Members and team members will be required to keep the recommended physical distance between themselves and fellow members at all times.
  • So members can give each other enough space, physical distancing cues will be marked in the group exercise studios, locker rooms, elevators, social spaces, front desk and Café areas, and on the strength and cardio floors.
  • Physical distancing signs will show which equipment is available for use, and signs will be placed throughout the fitness floor to remind members to wipe down equipment before and after use and to practice physical distancing.